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Business Process Outsourcing (BPO)
Additional Information
Erada has done a joint collaboration with Ufone for it's BPO services & IT solutions. Following are the list of services & IT solutions available for you.
Erada Service Portfolio
- Offerings
- Software Development (Website Development, CRM, CMS, ERP, EMR and all kind of tailor made services.
- Artificial Intelligence (AI), Machine Learning and OTT services.
- After sale service support
- IT Help Desk Support with Level1 to Level 3 capabilities.
- Tele-scribing
- End to End Contact Center Support.
- Back office operations (Data Entry, Scanning, Designing for Civil Engineering and etc)
- Data mining & Analysis (Providing efficient tools for comprehensive business analysis and Insight)Cyber Security.
- Book Keeping
- List of languages.
Any language, however pricing and recruitment time will differ.
- Time Zones
24/7
- Approach towards operations
- Nice Gender split
- Flexible pricing models like hourly wages, Cost Per Contact, Cost Plus, Activity Based Pricing, Productivity based pricing and etc)
- Flexible in contract terms.
- Quality driven operations with Pay for Performance model.
Industries we covered
- Health Care
- Telecom & Broadband
- Directory Services / Yellow Pages
- Banking Services
- Electronics & Home Appliances
- Food, Beverages and Restaurants
- Financial and Insurance Services
- Education Services
- Utilities Companies
- Transportation & Aviation.
- Land Registration
Local Development Initiatives
Talent Development & Strategic Hiring for Advanced Data & AI Capability
At Erada Consulting, our work increasingly centres on advanced data analytics, predictive modelling and intelligent automation solutions for industrial and service-sector clients. To support our expansion into machine-learning-enabled operational intelligence and data-driven decision environments, we set a clear requirement for entry-level talent with both analytical and technical capability individuals who understand business workflows as well as modern data tooling.
In 2021–2022, we participated in a focused job-fair and mentorship initiative led by Mr. Ahsan Sharif, through which we identified and hired five early-career professionals who demonstrated the applied skill readiness required for this capability stream. These individuals joined Erada Consulting in the following roles:
Junior Data Analyst (2 people)
ML Ops Assistant (2 people)
BI Reporting (1 person)
What differentiated these candidates was their ability to apply practical AI and analytics methods to real operational and commercial contexts an uncommon strength in early-career talent. Their training placed emphasis not only on technical tools, but also on structured problem-solving, workflow understanding and value-based execution. This alignment enabled them to contribute meaningfully from their first month, supporting client delivery and strengthening our data-platform roadmap.
Commitment to Local Talent Development
We believe strongly in building Pakistan’s digital workforce through practical skill development and real employment pathways rather than theoretical training alone. Creating opportunities for capable young professionals to enter high-demand technology fields is essential to strengthening the national talent pool and enabling global competitiveness. As a policy, we prioritise recruiting local talent who demonstrate the ability to apply technology meaningfully to business outcomes, and we take pride in supporting their professional growth through structured learning, mentorship and long-term career development.
We view collaborations such as this as an important component of advancing Pakistan’s digital sector, enabling qualified professionals to contribute to emerging AI and data-driven industries and supporting the broader movement toward product-led innovation and value-based technology exports.
